A Data Business on Legacy Rails
Insurance runs on data, but much of it still moves through decades-old core systems. Policy administration, claims, billing, underwriting, and customer platforms were built on legacy cores, extended through mergers and product lines, and never designed to work together, while the business now competes on instant quotes and digital claims.
The gap between what the business promises and what its core delivers is where cost and risk pool. Underwriters wait on trapped data, claims crawl through manual handoffs, and fraud slips through the seams. Modernizing that core is how carriers stay competitive, and it is what ConnexR delivers.
INSURANCE CHALLENGES
Where Modern Insurance Slows Down
Engineered Across the
Policy Lifecycle
ConnexR works end to end across the carrier, modernizing the core, unifying its data, and applying AI where it sharpens underwriting, speeds settlement, and controls loss, so insurers compete on speed and trust.
ore Modernization & Legacy Integration
We bring aging cores into the modern era without pausing the business. Policy administration and claims platforms are broken into services, exposed through clean APIs, and migrated in stages, so carriers ship products sooner and give underwriting, claims, and service one real-time view of the policyholder.
Intelligent Underwriting & Risk Analytics
We give underwriters a sharper, faster picture of risk. AI enriches submissions with internal and third-party data, scores risk consistently, and supports explainable, auditable decisions, so pricing is quicker and more accurate and the workbench works for the underwriter, not against them. `
Claims Automation & Straight-Through Processing
We take the friction out of claims from first notice of loss to settlement. Intelligent automation handles intake, triage, verification, and routing, and enables straight-through processing for eligible claims, so simple claims resolve in minutes and adjusters focus on the complex ones.
Fraud Detection & Loss Prevention Intelligence
We help carriers stop losses before they are paid. AI models score claims for anomalies and fraud patterns in real time, routing suspicious activity to the special investigations unit and cutting leakage, so the loss ratio improves without slowing honest claimants.
Regulatory Compliance & Reporting
We turn compliance from a manual burden into an engineered capability. Controls, monitoring, and regulatory reporting for state, NAIC, and financial obligations are automated, with audit trails and explainability on every AI-assisted decision, so examinations and filings rest on evidence that is always current.
Customer Engagement & Digital Self-Service Diagnostic Data Systems
We connect the policyholder journey end to end. Secure portals, self-service, and connected engagement tools give customers consistent, coordinated contact across quoting, servicing, and claims, and every interaction stays tied to the same real-time record the carrier's teams use.
Transform Insurance with Connected Intelligence
Talk to our AI Experts →OUR TECHNOLOGY FOUNDATION
Unified. Intelligent. Compliant.
Underwriting & Claims AI
Faster, fairer decisions
Underwriting & Claims AI
Faster, fairer decisions
Machine learning, NLP, and intelligent automation power risk scoring, submission triage, claims automation, and fraud detection, and read the unstructured documents insurance runs on, with models explainable and governed for fairness.
Elastic Insurance Cloud
Resilient scale
Elastic Insurance Cloud
Resilient scale
Cloud-native, elastic infrastructure gives carriers the headroom that claim surges, renewal peaks, and AI workloads demand, scaling with exposure so performance holds when a single event drives a month of claims into a week.
Unified Policy Data Layer
One policyholder view
Unified Policy Data Layer
One policyholder view
API-led integration and governed data pipelines connect policy administration, claims, billing, and CRM, including legacy cores, so risk, underwriting, claims, and service work from one consistent, real-time view of the policyholder.
Regulatory-Grade Security
Protected policyholder data
Regulatory-Grade Security
Protected policyholder data
Protection and auditability are part of the design, not a pre-audit scramble. Controls and audit trails run through every layer and map to SOC 2, ISO 27001, GDPR, and NAIC and state requirements, so decisions stay defensible.
Why Partner With Us
Engineered for How Carriers Actually Operate
Fluent in Underwriting and Claims
Ready for Surge and Scale
Compliance and Explainability, Built In
Judged by Loss Ratio and Cycle Time
A 25% Efficiency Uplift and 40% Cost Optimization:
A Leading Financial Services Provider Transforms Operations with Sutherland
A 25% Efficiency Uplift and 40% Cost Optimization:
A Leading Financial Services Provider Transforms Operations with Sutherland
A 25% Efficiency Uplift and 40% Cost Optimization:
A Leading Financial Services Provider Transforms Operations with Sutherland
